work

Ok, we have SO MANY crazy patients... This morning, one called about 9:30 and the conversation went like this...
me: 20/20 Eyecare, this is Breeze.
patient: oh, are you open?
me: yes
patient: what time?
me: until 5
patient: what time did you open? 9-5

Ok, why do you need to know what time we opened? Really?! Do you have some magical time machine so you can be ready & at the door at 9?? These are my thoughts... Luckily, I don't often share them to the person on the phone.

Then the one that called and wanted to know why she had gotten a phone call saying that her contacts were in... Hmm... Kind of angrily says that she didn't order any contacts so what's going on... so I go check & remind her that the doc had wanted me to order her a different type of contact to try. "Oh that's right!" Really lady, I am just trying to help... be nice! She came in later & pretended we were best buds. Yeah.

Sometimes I just want to toss that phone right out the window!!

But I do love some parts of my job. Like the days that I get to help with glasses. Its so fun to help people find that perfect frame. And I have been able to order in some really awesome ones. =) The ones from London are pretty much my favorite. We have 2 companies from London now & they're both great! Jai Kudo & William Morris (Jai Kudo blog!) And a 'handmade in Germany' line called "Axel S"

Such fun!

Friday (april fools day) has been nuts. Duane & Tyler working on fixing the door (that has been literally kicking people right out) and then a patient accidentally knocked over the computer hard drive in the exam room causing it to totally quit working! So, we're going old skool and had to tape an old eye chart to the monitor so that it reflected to the mirror for the patient so the doc could check the actual Rx... As long as they can recognize letters backwards (mirror reverses them!) then its all good...